Better Mobile Experiences: Inside TINQIN’s Delivery Teams

In this feature for DEV.BG, we explore how TINQIN builds and scales its mobile development teams to deliver seamless, secure, and user-focused experiences for the insurance sector. By combining cross-functional collaboration, structured communication, and modern testing practices, TINQIN ensures each mobile product exceeds expectations.


A Team Structure Designed for Agility and Expertise

At TINQIN, we recognize that high-performing teams require intentional structure, clear ownership, and the flexibility to adapt to a rapidly evolving delivery landscape.

Our mobile engineering capability is built around two dedicated frontend teams, one for Android and another for iOS. Both work in close coordination with a shared backend team that supports the overall product logic and architecture. Each team participates in sprint planning and contributes to task prioritization, enabling team members to expand their skill sets while staying current with emerging technologies.

This delivery structure encourages ownership. When IT professionals align their personal development goals with the company’s strategic objectives, they create a work environment that is highly engaging.


Enabling Seamless Collaboration Across Remote Teams

In a hybrid and distributed setup, effective communication is critical. TINQIN has implemented a robust set of tools and rituals to support both transparency and real-time collaboration:

  • Jira and Mayday are used to track progress, manage requirements, and store up-to-date technical documentation accessible to all stakeholders.
  • Microsoft Teams channels are structured around specific topics and teams, with dedicated cross-functional spaces to address shared challenges and coordinate handoffs.
  • Daily stand-up meetings and weekly syncs keep everyone aligned across technical dependencies and upcoming releases.
  • Retrospectives allow teams to reflect, optimize, and share learnings across squads.

These practices ensure that delivery remains seamless, even when the work itself is asynchronous. Being able to contribute remotely, across time zones, is an axiomatic assumption.


UX and Design: Consistency, Clarity, and Customer Feedback

A successful mobile product has an intuitive and accessible design. At TINQIN, the UX process starts with clarity:

  • Simple, structured interfaces
  • Logical, responsive navigation
  • Visual accessibility across devices and user contexts

Our design philosophy emphasizes minimalism and consistency. Every UI component is carefully designed and thoroughly tested against real-world use cases. We continuously collect user feedback through surveys, beta testing, and behavioral analytics, which directly inform our iteration cycles.

The goal is not to impress with an ultra-modern interface but rather to have an interface that can adapt quickly to ever-changing needs.


Testing as Strategy: Delivering Quality from the First MVP

For us, a minimum viable product is never just a proof of concept. It’s a functional, testable, and secure foundation for future growth. Our testing strategies are designed to catch friction before it reaches the user:

  • End-to-end testing simulates real usage scenarios
  • Functional and integration tests ensure smooth communication between modules and systems (e.g., KYC, data storage)
  • Manual + automated testing provides coverage and accuracy
  • Stress and security testing validate performance and regulatory compliance

The result is a robust MVP that sets the right expectations from its first iteration.


A Culture of Learning, Feedback, and Cross-Functionality

TINQIN’s approach to mobile development goes beyond process—it’s rooted in culture. We foster an environment where:

  • Designers, engineers, QA, and product leads collaborate actively
  • Team members are encouraged to take initiative, challenge assumptions, and suggest improvements
  • Participation in cross-functional projects helps individuals expand their expertise and develop a more holistic approach to product development

“Product success depends on alignment between people, process, and technology. Our teams are built to grow and learn together. That’s the foundation of our long-term momentum.”


Mobile is one of TINQIN’s strategic pillars

At TINQIN, mobile development is at the core of our vision of delivering modern, secure, and intuitive digital experiences in the insurance domain. Our Android and iOS teams are fully integrated into wider product streams, working alongside KYC, digital signature, and data services units.

This holistic structure allows us to ship complete mobile experiences—from UX concept to production-ready product—built for performance, compliance, and long-term maintainability.

Our commitment to mobility, security, and user experience positions TINQIN as a trusted innovation partner in the digital transformation of insurance across Europe.